Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and add them to your shopping basket. After you have finished your selection, click on "Go to Payments" and you will be asked for a few details that we need to be able to satisfy the order. ALL PRICES ARE CALCULATED IN POUNDS STERLING. We accept credit card payments in Five currencies, Pounds Sterling, Euro, U.S.Dollar, Australian Dollar,and Japanese Yen. Conversion will take place at point of sale.

If you prefer, we can accept payment by personal cheque or money order, in these circumstances you should choose the appropriate method and then snail mail your cheque to the address listed below:

Internet Sales, The Rug Company, Unit 3, Market Street, Preston, PR1 2JD, UK.

Your cheque should be made payable to Wonderland Rugs The cheque will be processed and your goods dispatched on clearance of funds.

Shipping and handling charges are different for customers ordering via our on-line catalogue. Postage and packing is based on your location and the number of items you buy. We use the average weight of our Rugs to calculate these charges.

Summary: For UK customers, postage free. We always process our on-line Internet sales by hand to make sure no computer errors occur.

We will normally dispatch your order to you within 48 hours. Please allow up to 28 days for delivery. Overseas Orders may take longer.

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are processed directly by our payment processors, Worldpay Plc. The Rug Company never even see the credit card numbers.

Security is probably one of the most significant concerns for both the shopper and the customer during an on-line transaction.

In reality an on-line transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax.

Information transmitted on-line is encrypted using complicated logarithm combinations unlike these other methods that use standard medium coding.

The WorldPay Select payment gateway uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data, protecting both the customers and their shoppers.

All communication between the customer and WorldPay is encrypted to the maximum strength supported by the customer's browser using: TLS or SSL (security). Our public web servers are certified by Thawte, a public Certificate Authority ensuring that customers and shoppers alike can have confidence that nobody can impersonate WorldPay to obtain confidential information.

All communication between the customer and WorldPay, including the details of the purchase are encapsulated using our own encrypted and digitally signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banks themselves.

We employ sophisticated firewall technology and other security best practice's to ensure only legitimate access is allowed.

We ensure that we stay up to date with the latest versions of any third-party code we use, and continually review our own proprietary code, using current best practice at all times.

In addition card issuers protect cardholders from fraudulent use of their card in a card not present environment, such as over the Internet or telephone. As the shopper did not sign for the goods they have the absolute right to demand a charge back if those goods didn't arrive or the card was used fraudulently.

WorldPay also insure all of our customers against the risk of them going out of business.

If one of WorldPay's on-line customers goes into receivership WorldPay protects the cardholder by directly refunding any debits onto their card.

If you need to reach us, please e-mail us on sales@therugcompany.co.uk

alternatively, you can call on 01942 671072 ( International +44 1942 671072) or write to us at Internet Sales, The Rug Company, Unit 3, Market Street, Preston, PR1 2JD, UK.